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T-Mobile Wireless HotSpots

What are HotSpots?

Wireless HotSpots provide Winter Haven Public Library cardholders access to unlimited, high-speed Internet service anywhere a T-Mobile signal can be received. Connect up to ten devices at a time, including desktops, laptops, tablets, smartphones, etc. Perfect for those who have no Internet access at home, are going on a vacation, or taking their business on the road.

Using the Library's wireless HotSpots:

  • In order to check out a T-Mobile Wireless HotSpot, a user must be at least 18 years of age and have a Winter Haven library card in good standing.

  • Hotspots can only be checked out at the Winter Haven Public Library.

  • Hotspots can be checked out for a period of two (2) weeks and can be renewed once in person, provided it is not on reserve.

  • Only one hotspot will be checked out per household.

  • A flat rate of $5 per two week checkout is due at the time of receipt. Items must be renewed in person and will have an additional $5 fee that will be due at the time of renewal.

  • There are no refunds if the device is returned early.

  • Hotspots should be returned to the circulation desk inside the library at which it was checked out, NOT placed in a book return.

  • If the hotspot is not returned, the device will be shut off and a $60 charge will be added to the account.

  • If the charging cord/plug is not returned with the device a $5 charge will be added to the account.

  • Please use the charger provided to charge the battery for the HotSpot.

  • If the device fails, please notify staff at the library and return the hotspot for inspection.

  • Hotspots have unlimited data and can connect up to 10 devices at one time.

Please keep in mind that because this service relies on cell tower technology, user experience can vary based on your location.

Remember - The responsibility to navigate the internet safely and legally lies with the user, not the Winter Haven Public Library, the City of Winter Haven or its employees. By checking out this item you agree and understand the above statement.



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Library Address:

Winter Haven Public Library
325 Avenue A, NW
Winter Haven, FL 33881
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